“I manage my time in a very structured manner to be able to focus on my two main roles: planning and dispatching. Dispatching involves all emergencies and unscheduled events. It happens in real time, while planning is for the long term. I ensure the success of the Québec network maintenance program.”
It’s tempting to feel indispensable, but we cannot do everything alone. We need others and we need to trust them! I am there to assist my team of six people. I work actively with them to manage complex cases or answer their questions! Our team deals with a flood of emergencies, responds to customers, receives locate requests, provides work orders to technicians, etc. Our days are very full!
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I studied business administration at Université Laval.
I have a master’s in industrial engineering.
I began working at Énergir in 2007.
I feel very fortunate...
I eat lunch at home. After a short commute, I am back home with my kids. I have a great quality of life, and I feel lucky to be able to do go home for lunch because it allows me to unwind completely.
“One week out of four, I am the first-line person on call, which means I must go to the scene of an emergency, day or night, if no one else is available to respond.”