Check before you dig
Digging without being informed can cost you dearly!
Did you know that three-quarters of the breaks to underground pipes are caused by an error or negligence of the people doing the excavating? Around your house, there may be essential underground systems that you and your neighbours rely on, including gas lines, power lines and television cables.
What to do before you dig
Contact Info-Excavation
Before starting any work that calls for digging, be it to install a pool, fence or patio, submit a locate request to Info-Excavation online or by calling 1 800 663-9228. It’s free!
You’ve hired contractors to do the work? Ask them to perform the necessary verifications. Every broken pipe requires the fire department and Gaz Metro's emergency service to intervene.
You’ve hired contractors to do the work? Ask them to perform the necessary verifications. Every broken pipe requires the fire department and Gaz Metro's emergency service to intervene.
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Depth of the natural gas lines
Natural gas lines are not always buried at the same depth. While the pipes themselves do not move, the contours of the land where they are located may alter over the years. Check first by digging manually or with vacuum excavation equipment so as to avoid damaging any underground structures.
For more information and to know what factors you need to take into account when planning and carrying out your work, refer to the following guide.
It outlines the steps to follow and provides information on the technical requirements for protecting natural gas installations, thus ensuring public and worker safety.
Coordination of work
If you are intending to perform road work, please notify Énergir during the planning phase so the company can make improvements to its gas network at the same time. Better coordination of work activities will benefit all citizens.
Contact us
For more information and to know what factors you need to take into account when planning and carrying out your work, refer to the following guide.
It outlines the steps to follow and provides information on the technical requirements for protecting natural gas installations, thus ensuring public and worker safety.
Coordination of work
If you are intending to perform road work, please notify Énergir during the planning phase so the company can make improvements to its gas network at the same time. Better coordination of work activities will benefit all citizens.
Contact us
Show more
Show less
A safe energy
Natural gas is a safe energy source. In Québec, nearly 200,000 customers, including a high percentage of schools, hospitals, businesses and large companies, use it every day.
Prevention basics
While natural gas is one of the safest and cleanest energy sources, it is nevertheless important to follow the basic rules of prevention, maintenance and installation for natural gas equipment.
Learn more
Learn more
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In case of emergency, call 9-1-1.If service is not available in your region, call 1 800 361-8003.
Énergir is committed to a more energy-efficient future
To help fight against climate change, our team is implementing concrete solutions because it is committed to offering out customers and communities a more energy-efficient future.
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About Énergir
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Contact us
Need more information?
Contact us!
By phone at 1 800 361-4568 or by email.